Stuck On Loading Screen

If your connection to Facebook or Youtube continues to “spin” and doesn’t seem to connect inside of the app, login to your Switcher account on our website and unlink/relink your YouTube or Facebook account.

Login to our website by using the same credentials you used to create your Switcher Go account and the link below.

From here choose which service you having issues with. If you are given the choice to “unlink” choose that and then relink by using either the app or the Dashboard.

If you are given the choice to “Sign-In,” do so, and follow the appropriate steps to link your account using our website.

If you continue to have issues, check out our guide on Advanced Networking Settings for additional help resolving the issue.

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